NRTG will only accept payment in advance of course delivery date.
Participants will receive a confirmation of registration (and securing of seat in course), detailing: course delivery, date, location and personal protective equipment (PPE) requirements.
Registration provides course participants with:
A course manual
Admittance to course
Certificate of course completion (upon successful completion)
Note: all NRTG courses include mandatory attendance requirements, while some NRTG courses also include a required classroom or field-based Knowledge E valuation or Skills Completion Checklist.
Course fee does not include:
Expenses relating to a participant’s travel to/from or during course delivery.
Transport during a course delivery (participants are required to provide their own transportation at all times).
A participant’s Personal protective equipment (PPE)
Any required participant supplies (e.g., pens, paper, etc.) Note: varies by course. Please refer to the applicable course description.
Course Confirmation & Cancellation
Each NRTG course will have minimum and maximum enrolment requirements.
If a course does not meet minimum enrolment, NRTG will:
Notify you of the cancellation
Refund your course fee or,
Transfer your course fee to the same NRTG course at a different time and location, or
Transfer your course fee to a different NRTG course at a different time and location. Note: course registration fees may vary. In this scenario, NRTG will refundthe initial course registration fee and the course participant will be required to enrol in the ‘new’ NRTG course offering.
NRTG will, to the best of our ability, try to accommodate your request to withdraw from an NRTG course offering.
At times, we will not be able refund a course registration as our decision to proceed may be based on achieving or reaching minimum class size.
A course withdrawal may potentially reduce class size below the course minimum. In this scenario, NRTG may have incurred or committed to fixed travel costs, including (but not limited to): venue and/or vehicle and/or supplies rental costs, and instructor costs.
NRTG must receive (via email only) notice of your intent to withdraw.
If NRTG receives notice 14 or more days prior to the scheduled training course start date – NRTG will refund 100% of course registration fees (including taxes).
If applicable, credit card payment and refund processing fees of 3.5%* of the original course fee will be applied.
If NRTG receives notice between 7-14 days prior to the scheduled training course start date – NRTG will refund 50% of course registration fees (including 50% of applicable taxes).
If applicable, credit card payment and refund processing fees of 3.5%*of the original course fee will be applied.
If NRTG receives notice less than 7 days prior to the scheduled training course start date – NRTG will refund 0% of course registration fees.
* Or current rate at time of withdrawal request.
NSF (Non-sufficient Funds) Cheques
A $50 fee will be charged for all NSF cheques.